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Jobs at American Jewelry and Loan

American Jewelry and Loan is seeking motivated, hard-working applicants that excel at delivering exceptional customer service. Our mission is to provide the best pawnbroking experience for anyone that connects with us. If this sounds like you, we’d like to hear from you.

Detroit, Hazel Park, Pontiac, Lincoln Park, or Southgate
Posted 3 years ago
American Jewelry and Loan is seeking friendly, personable, and hard-working applicants for an entry-level Warehouse associate position. Warehouse associates are responsible for transporting, securing, locating, and caring for customer items, in addition to managing store inventory. Applicants must be able to handle customer items appropriately and with a high degree of care. Warehouse associates will interact with customers while performing daily tasks such as returning customer items, answering questions, and receiving complaints. It is important to always exhibit a positive attitude and friendly personality to deliver on our mission of providing the best pawnbroking experience to everyone who connects with us. Customer service experience is a definite plus, but not required. Training will be provided.    Requirements
  • Authorized to work in the U.S.
  • Undergo and pass a background check
  • Ability to work with minimal supervision
  • Organized and ability to multitask with attention to detail
  • Basic math (no calculus required)
  • Customer service experience is a plus
  • Willingness and ability to learn jewelry evaluation and company policies/procedures
  • Resume with a stable work history
  Duties
  • Responsible for transporting, securing, and locating customer items with a high level of care 
  • Receive, perform checks, stock, and manage inventory
  • Provide excellent customer service and support 
  • Perform light cleaning, as needed 
  Experience
  • Customer service: One year of experience (preferred)
   Education
  • High school or equivalent 
  Additional Compensation & Perks
  • Store discounts
  • Health, dental, vision insurance
  • Long-term disability insurance
  • Flexible spending account 
  • Retirement plan
  • Paid training 
  Schedule
  • Full-time, day shift
  • Weekends (Saturday) required
  • Eight-hour shifts 
  • Remote work not available 
  Location
  • One location

American Jewelry and Loan is seeking friendly, personable, and hard-working applicants for an entry-level Warehouse associate position. Warehouse associates are responsible for transporting, securing,…

Detroit, Hazel Park, Pontiac, Lincoln Park, or Southgate
Posted 3 years ago
We are looking for a highly motivated, detail-oriented individual with the ability to multitask while providing excellent customer service in person and over the phone. The ideal candidate has customer service experience, and is adaptable and comfortable in a fast-paced environment. This position is central to our Jewelry Loan department. We aim to provide the best pawnbroking experience to everyone who connects with us and we are looking for a new team member to provide that. Working for American Jewelry and Loan is an excellent opportunity to grow your career, have FUN at work, and expand your knowledge of the pawnbroking industry!   Requirements
  • Authorized to work in the U.S.
  • Undergo and pass a background check
  • Ability to work with minimal supervision
  • Organized and ability to multitask with attention to detail
  • Basic math (no calculus required)
  • Customer service experience is a plus
  • Willingness and ability to learn jewelry evaluation and company policies/procedures
  • Resume with a stable work history
  Duties 
  • Demonstrate expertise and consistency in jewelry evaluation 
  • Perform loan processing while following established policies and procedures
  • Complete cash transactions with high accuracy
  • Complete data entry 
  • Provide excellent customer service and support (in-person and via phone)
  • Perform light cleaning, as needed 
  Experience
  • Customer service: Three years of experience (preferred)
   Education
  • High school or equivalent 
  Additional Compensation & Perks
  • Tips
  • Store discounts
  • Health, dental, vision insurance
  • Long-term disability insurance
  • Flexible spending account 
  • Retirement plan
  • Paid training 
  Schedule
  • Full-time
  • Weekends (Saturday) required
  • Eight-hour shifts 
  • Remote work not available 
  Location
  • One location

We are looking for a highly motivated, detail-oriented individual with the ability to multitask while providing excellent customer service in person and over the phone. The ideal candidate has custome…

Detroit, Hazel Park, Pontiac, Lincoln Park, or Southgate
Posted 3 years ago
We are looking for a highly motivated, detail-oriented individual with the ability to multitask while providing excellent customer service in person and over the phone. The ideal candidate has customer service experience, and is adaptable and comfortable in a fast-paced environment. This position will be central to our Jewelry Loan department. We aim to provide the best pawnbroking experience to everyone who connects with us and we are looking for a new team member who can provide that. Working for American Jewelry and Loan is an excellent opportunity to grow your career, have FUN at work, and expand your knowledge of the pawnbroking industry!   Requirements
  • Authorized to work in the U.S.
  • Undergo and pass a background check
  • Ability to work with minimal supervision
  • Organized and ability to multitask with attention to detail
  • Basic math (no calculus required)
  • Customer service experience is a plus
  • Willingness and ability to learn jewelry evaluation and company policies/procedures
  • Resume with a stable work history
  Duties 
  • Demonstrate expertise and consistency in jewelry evaluation 
  • Perform loan processing while following established policies and procedures
  • Complete cash transactions with high accuracy
  • Complete data entry 
  • Provide excellent customer service and support (in-person and via phone)
  • Perform light cleaning, as needed 
  Experience
  • Sales: Three years of experience (preferred)
  • Customer service: Three years of experience (preferred)
   Education
  • High school or equivalent 
  Additional Compensation & Perks
  • Bonus potential
  • Store discounts
  • Health, dental, vision insurance
  • Long-term disability insurance
  • Flexible spending account 
  • Retirement plan
  • Paid training 
  Schedule
  • Full-time
  • Weekends (Saturday) required
  • Eight-hour shifts 
  • Remote work not available 
  Location
  • One location

We are looking for a highly motivated, detail-oriented individual with the ability to multitask while providing excellent customer service in person and over the phone. The ideal candidate has custome…

Detroit, Hazel Park, Pontiac, Lincoln Park, or Southgate
Posted 3 years ago
We are looking for a highly motivated, sales-driven individual with the desire to hustle and live by the motto “How bad do you want it?” The ideal candidate will have retail sales experience with a proven ability to sell and be comfortable in a fast-paced environment. This position will be central to our Sales department. Our mission is to provide the best pawnbroking experience to everyone who connects with us and we are looking for a new team member who can provide that. Working for American Jewelry and Loan is an excellent opportunity to grow your career, have FUN at work, and to expand your knowledge of the pawnbroking industry!   Requirements
  • Authorized to work in the U.S.
  • Undergo and pass a background check
  • Ability to work with minimal supervision
  • Organized and ability to multitask with attention to detail
  • Basic math (no calculus required)
  • Customer service experience a definite plus
  • Willingness and ability to learn jewelry evaluation and company policies/procedures
  • Resume with a stable work history
  Duties 
  • Ability to demonstrate and sell merchandise such as jewelry, electronics, home furnishings, sports memorabilia, and more. 
  • Process customer applications for financing
  • Perform credit card and cash transactions
  • Maintain cleanliness and restock showroom as needed
  • Receive, perform checks, stock, and manage inventory
  • Complete training in processing pawn loan redemptions, opening pawn loans, and more to provide support as needed
  • Provide excellent customer service and support
  Experience
  • Sales: Three years of experience (preferred)
  • Customer service: Three years of experience (preferred)
   Education
  • High school or equivalent 
  Additional Compensation & Perks
  • Commission
  • Store discounts
  • Health, dental, vision insurance
  • Long-term disability insurance
  • Flexible spending account 
  • Retirement plan
  • Paid training 
  Schedule
  • Full-time 
  • Weekends (Saturday) required
  • Eight-hour shifts 
  • Remote work not available 

We are looking for a highly motivated, sales-driven individual with the desire to hustle and live by the motto “How bad do you want it?” The ideal candidate will have retail sales experience with …